Whether towing, recovery, jump-starting or simple roadside assistance. Depending on the case, the data can be entered quickly according to a structured logic. A short control check and with one click the transmission to the ACE is completed. The internal message service handles the communication between ACE and the contractual partner. In the overview the status of the case can be followed in quasi real-live and the archive bundles all cases at one place.
Our Main Goal
The first step in the digitalization process was the electronic accounting of services by the contractual partners. Reduced paper waste, redundant work, and faster reimbursement were ACE's main business goals. Through the combination of a user-friendly interface, the perfectly fitting integration of the ACE backend as well as process automations, Computer Rock successfully accomplished this important first step and set a perfect basis for integrating more applications to achieve ACE’s vision.