ACE Auto Club Europa e. V. - the second largest automobile club in Germany - is pursuing a comprehensive digitalization of its service portfolio with new business applications.
Computer Rock provided a new web tool covering all features along the entire accounting process. In just a few guided steps, service and case data can be quickly entered and the case quickly transmitted to the ACE. As a result inefficient business activities could be reduced for ACE as well as for the contractual partners.
Whether towing, recovery, jump-starting or simple roadside assistance. Depending on the case, the data can be entered quickly according to a structured logic. A short control check and with one click the transmission to the ACE is completed. The internal message service handles the communication between ACE and the contractual partner. In the overview the status of the case can be followed in quasi real-live and the archive bundles all cases at one place.