Apps supporting the rollout of Zurich's fiber optic network «ewz.zürinet»

Our Main Goal

ewz is one of the ten biggest energy service providers in Switzerland. For the expansion of the fiber optic network in the city of Zurich, ewz Telecom commissioned us with the development of three iPad apps that assist installers as a data acquisition and information tool and support the quality management process. As the app end users were collaborators from various companies envolved in the rollout, the big UX challenge was to ensure a simple and easy operability of the app. A technical challenge was, that the app had to work also in cellars, meaning with low or not existing internet connection. Therefore it had to provide all data also offline and automatically synch with the backend as soon as the connection was reestablished.
Product & Service Design | User Experience Design | Development
iPhone & iPad Apps (native)

Higher efficiency, less costs and better data quality.

One of the apps is used for data gathering and documentation, the other for the rollout of the network and the third one for the qualitiy management process.

The project goals - gains in efficiency, reducing costs and improving data quality - have already been topped since the launch of the apps: The processes of data gathering and installation was 4 times faster than before and the cost savings 10 times higher than the apps development costs.



The «ewz iPad Apps» supported one of the biggest swiss energy service provider in the planning and rollout of Zurich's fiber optic network, which now is available to 240'000 households. As the apps were used by many different collaborating companies, a big challenge was to ensure an easy operability.

The apps helped ewz to substantially reduce overall installtion costs and improve data quality. They were shortlisted for the «Mobile Business Best Practice Award» of the University of St. Gallen in 2016.

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